Connection loss during a game

Learn what to check about accepted bets and automatic cash-outs when your connection drops.

CrashTop Team 1 min read
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What to check

Losing your connection does not necessarily cancel an accepted bet. If server-side automatic cash-out is supported, check its multiplier before the round and inspect the recorded outcome after reconnecting.

Cash-out latency

Need help?

Contact info.crashtop@gmail.com. Include the round ID or transaction identifier when relevant. Never send passwords, one-time codes, or recovery keys.

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